Category A
To create a business account, simply visit our sign-up page https://b2b.tipteh.com/en/login and fill out the necessary details, including your company name, contact information, and tax ID. Once your account is verified, you'll have access to exclusive B2B features and pricing.
We accept multiple payment options, including credit cards, bank transfers, and invoicing for approved business accounts. For larger orders, we also offer customized payment terms based on your business’s needs.
If you forgot your password or username, you can easily reset them by clicking the “Forgotten Password” link on the login page. If you still have trouble accessing your account, our support team is available to help.
After placing your order, you'll receive an email confirmation along with tracking details. You can track your shipment status directly through the courier’s website or by logging into your account and checking the order status.
Yes, you can easily reorder previous purchases through your account’s order history page. Simply select the items you want to reorder, and they’ll be added to your cart for checkout.
Our return/exchange policy is designed for businesses. Please contact customer support for assistance with returns or exchanges. You can find more info here -> https://tipteh.com/si/reklamacijski-obrazec/
Absolutely! For large or specialized orders, we encourage you to request a custom quote. Our sales team will work with you to provide a competitive price and delivery schedule that suits your business needs.
You can update your business account information, such as billing details, contact information, and shipping addresses, by logging into your account and navigating to the account settings page. If you encounter any issues, please contact customer support.
Yes, we have a dedicated customer support team available via email and live chat to assist with any inquiries, issues, or product questions. You can also review our FAQ section for frequently asked questions and resources.
If there’s an issue with your order, such as missing or damaged items, please contact our customer service team immediately. We will investigate the issue and work with you to resolve it, whether it’s through a replacement, refund, or other solution.
Depending on the product and your location, we may have a minimum order requirement for wholesale or bulk purchases. This helps us manage logistics and ensure cost-effective pricing. Please check the product details or contact customer service for more information.
Orders can be modified or canceled within a certain time window before they are processed or shipped. To cancel or change your order, please contact our customer support team as soon as possible, and we will do our best to accommodate your request.
We prioritize the security of your personal and business information. All security measures are described in our Privacy statement -> https://b2b.tipteh.com/en/legals
You can contact our sales team by filling out the contact form on our website -> https://b2b.tipteh.com/en/contact or contacting one of our agnets via live chat. Our team is ready to discuss your specific business requirements, and we can offer personalized solutions based on your needs.
All our products are sourced and manufactured in compliance with relevant industry standards and regulations. If you need certification or specific regulatory compliance information, please contact us, and we will provide the necessary documentation.